NWL Agent & Policyholder Portal UX Design

NWL
(
https://www.nationalwesternlife.com/
)
July 2023 - March 2024 |. Austin, TX USA
UX
AI
UI
Design
Front-End

National Western Life Insurance Company (NWL), now part of Prosperity Life Group as of July 2024, is a leading provider of life insurance and annuity products.With a history spanning decades, NWL focuses on delivering financial security to well-defined market segments through high-quality, tailored insurance solutions, emphasizing professional service for policyholders, agents, and the community.

I led UX design and engineering for NWL’s agent and policyholder portals, enhancing user accessibility and personalization using AI-first tools and no-code platforms to streamline insurance management.

See resume for more detail.

This is the dashboard for NWL agents.
This is the policy detail page that the agent arrives at by searching for a policy.
Shannon Horn :)